Platform Overview

Support and Care Coordination

Care navigation, same-day check-ins, safety planning and the guardian portal.

MARS helps organizations move from screening results to coordinated support for students and families.

The platform supports:

  • Care navigation referrals
  • Same-day clinical check-ins
  • Safety planning
  • Parent and guardian engagement
  • Ongoing care coordination

🔄 Support workflow

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🧭 Care Navigation

Students who report suicidality, elevated depression or anxiety symptoms, or request help may be referred to care navigation services.

Authorized staff can initiate a referral directly from the dashboard.

Once submitted:

  • Care navigators are notified
  • A care record is automatically created
  • Follow-ups and referrals can be tracked centrally

Organizations can also document when care navigation services are declined by a parent or guardian.

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📅 Same-Day Check-In & Safety Planning

Students requiring urgent support can be connected with a clinician or mental health professional through a same-day check-in workflow.

During the session:

  • Clinicians complete a structured support note
  • Safety protocols are documented
  • An individualized safety plan is created collaboratively with the student
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Safety plans can be securely downloaded and shared with authorized contacts when appropriate.

Completed notes are securely stored and no longer accessible to providers after submission.

👨‍👩‍👧 Parent & Guardian Portal

Parents and guardians can be invited to access the portal after screenings are completed.

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Through the portal, authorized guardians can:

  • View screening results
  • Download reports and safety plans
  • Access therapy-related documentation
  • Initiate care navigation requests

Additional authentication steps help protect access to sensitive information.

🔐 Privacy & access management

Organizations control which staff members can access respondent information.

Guardian access can be updated, restricted, or removed at any time through portal management settings.

Sensitive records and support documentation are securely managed within the platform.

 
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